Terms of Service

Last updated: January 2026

Welcome to Agent Scout. By using ourwebsite and services, you agree to these terms. Please read them carefully.

1.        About Agent Scout

Agent Scout is a free service thatmatches New Zealand homeowners with real estate agents based on salesperformance data. We are not a real estate agency and do not provide realestate services directly.

Our service is provided by Agent ScoutLimited, a New Zealand registered company.

2.        Our Service

Agent Scout provides:

•          A matching service thatrecommends real estate agents based on performance data

•          Information and guidance tohelp homeowners choose an agent

•          Free consultations to discussyour property and agent options

We do not:

•          Act as a real estate agent oragency

•          Guarantee any particular saleoutcome or price

•          Provide legal, financial, orproperty valuation advice

•          Charge homeowners for ourmatching service

3.        No Guarantees

While we use real sales data torecommend agents, we cannot guarantee:

•          That any recommended agent willachieve a specific sale price or timeframe

•          The accuracy of third-partydata we rely on

•          That our recommendations willsuit your specific circumstances

•          Any particular outcome fromusing our service

Real estate transactions involve manyvariables beyond agent selection. Our recommendations are a starting point, nota guarantee of results.

4.        Your Responsibilities

When using Agent Scout, you agree to:

•          Provide accurate informationabout yourself and your property

•          Make your own independentdecisions about which agent to engage

•          Conduct your own due diligencebefore signing any agency agreement

•          Not rely solely on ourrecommendations without your own research

5.        Agent Information

Information we provide about realestate agents is gathered from publicly available sources and third-party dataproviders. We make reasonable efforts to ensure accuracy, but:

•          Agent performance data may notbe complete or current

•          Review scores come fromthird-party platforms we do not control

•          Past performance does notguarantee future results

•          Agents’ circumstances maychange after our data is collected

We recommend verifying agentcredentials with the Real Estate Authority (REA) before engaging any agent.

6.        Privacy

We collect personal information toprovide our service. This includes your name, contact details, and propertyinformation.

We do not sell your personal information.We may share your details with agents you are matched with, and with serviceproviders who help us operate.

For full details, please read our PrivacyPolicy.

7.        Communications

By submitting your details through ourwebsite, you consent to:

•          Receiving phone calls from ourteam to discuss your property

•          Receiving emails about youragent matches and our service

•          Being contacted by agents werecommend (with your consent)

You can opt out of marketingcommunications at any time by contacting us.

8.        Intellectual Property

All content on the Agent Scoutwebsite, including text, graphics, logos, and software, is owned by Agent ScoutLimited or our licensors.

You may not copy, reproduce, ordistribute our content without written permission.

9.        Limitation of Liability

To the maximum extent permitted by NewZealand law:

•          Agent Scout is provided “as is”without warranties of any kind

•          We are not liable for anyindirect, consequential, or incidental damages

•          Our total liability for anyclaim is limited to the amount you paid us (which is zero for homeowners)

•          We are not responsible for theactions or performance of any real estate agent

Nothing in these terms limitsliability that cannot be excluded under New Zealand law, including the ConsumerGuarantees Act 1993 where applicable.

10.    Indemnity

You agree to indemnify Agent Scoutagainst any claims, losses, or damages arising from:

•          Your breach of these terms

•          Your use of our service

•          Any dispute between you and areal estate agent

11.    Third-Party Links

Our website may contain links tothird-party websites. We are not responsible for the content or practices ofthese sites. Accessing them is at your own risk.

12.    Changes to These Terms

We may update these terms from time totime. Changes will be posted on this page with an updated date. Continued useof our service after changes constitutes acceptance.

13.    Termination

We may suspend or terminate youraccess to Agent Scout at any time, for any reason, without notice.

14.    Governing Law

These terms are governed by the lawsof New Zealand. Any disputes will be resolved in the courts of New Zealand.

15.    Contact Us

If you have questions about theseterms, contact us at:

Agent Scout Limited Email:team@agentscout.nz

By using Agent Scout, you acknowledgethat you have read, understood, and agree to these Terms of Service.

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