Privacy Policy
Last updated: January 2026
Agent Scout is committed to protectingyour privacy. This policy explains how we collect, use, and protect yourpersonal information.
1. Who We Are
Agent Scout Limited is a New Zealandcompany that provides a free agent matching service for homeowners.
Contact: team@agentscout.nz
2. Information We Collect
We collect information you providedirectly:
• Name and contact details (phonenumber, email address)
• Property address and details
• Your preferences and prioritiesfor selling
• Any other information you shareduring consultations
We collect information automatically:
• IP address and browser type
• Pages visited and time spent onour site
• Referring website
• Device information
We collect information from thirdparties:
• Publicly available propertydata
• Real estate agent performancedata from public sources
3. How We Use Your Information
We use your information to:
• Match you with suitable realestate agents
• Contact you about your enquiryand our service
• Provide personalisedrecommendations
• Improve our website and service
• Analyse usage patterns andtrends
• Comply with legal obligations
We do not use your information for:
• Selling to third-partymarketers
• Unsolicited marketing unrelatedto your enquiry
• Any purpose you have notconsented to
4. Who We Share Your InformationWith
We may share your information with:
Real estate agents — When you request a match, we share your contact details andproperty information with recommended agents so they can contact you. We onlydo this with your consent.
Service providers — We use third-party services to operate our business, including: -Website hosting (Webflow) - Email services - Customer relationship management(Airtable) - Analytics (Google Analytics)
These providers only access informationnecessary to perform their services and are bound by confidentialityobligations.
Legal requirements — We may disclose information if required by law, court order, orgovernment request.
We do not sell your personal informationto anyone.
5. Data Retention
We keep your information for as longas necessary to provide our service and comply with legal obligations.
If you request deletion, we will removeyour personal information within 30 days, except where we are required toretain it by law.
6. Your Rights
Under the New Zealand Privacy Act2020, you have the right to:
• Access the personal informationwe hold about you
• Request correction ofinaccurate information
• Request deletion of yourinformation
• Withdraw consent for futurecommunications
• Complain to the PrivacyCommissioner if you believe your privacy has been breached
To exercise these rights, contact usat team@agentscout.nz.
7. Cookies and Tracking
We use cookies and similartechnologies to:
• Remember your preferences
• Analyse website traffic
• Improve user experience
You can control cookies through yourbrowser settings. Disabling cookies may affect some website functionality.
Google Analytics — We use Google Analytics to understand how visitors use our site.Google Analytics collects anonymous data about your visit. You can opt outusing Google’s browser add-on.
8. Security
We take reasonable steps to protectyour information from unauthorised access, use, or disclosure.
However, no internet transmission iscompletely secure. We cannot guarantee the security of information transmittedto us online.
9. Third-Party Links
Our website may link to third-partysites. We are not responsible for their privacy practices. Please review theirpolicies before providing personal information.
10. Children’s Privacy
Our service is not intended for anyoneunder 18. We do not knowingly collect information from children.
11. International Transfers
Your information may be processed byservice providers located outside New Zealand. We ensure appropriate safeguardsare in place to protect your information.
12. Changes to This Policy
We may update this policy from time totime. Changes will be posted on this page with an updated date.
13. Contact Us
If you have questions or concernsabout your privacy, contact us at:
Agent Scout Limited Email:team@agentscout.nz
You can also contact the Office of thePrivacy Commissioner:
Website: www.privacy.org.nz Phone: 0800803 909